Questions?

Questions about pricing, shipping, returns, privacy, and security, are answered below.

For more information about our products or our company (including our product FAQ), visit our website, or feel free to contact us:

Intermountain Trading Co., Ltd.
P.O. Box 6157
Albany, CA 94706

510-526-3623
800-323-0042
fax: 510-524-0372

Hours of Operation: Monday - Friday, 9am - 5 pm Pacific time

customerservice@mealpack.com


Secure Online Order Processing

Our store is built using electronic commerce technology from Yahoo! All transaction information is encrypted and secure. You can read more about the security of using Yahoo! for online shopping here. We accept American Express, VISA, MasterCard and Paypal in our Yahoo store and these plus Discover for phone orders.


Pricing

Pricing is based on the quantity of your order and will be calculated automatically based on the total number of items ordered:

Up to 29 bars = $ 1.50 per bar
30 to 49 bars = $ 1.45 per bar
50 to 99 bars = $ 1.40 per bar
100 10 149 bars = $1.35 per bar
150+ bars = $1.30 per bar
4-bar variety pack = $ 1.50 per bar
12-bar variety pack = $1.50 per bar
50-bar 2-flavor combo packs = $ 1.40 per bar
Shipping

We ship via Fedex or Priority Mail within the United States. Very small orders (under 2 lb.) can be shipped more economically by First Class Mail by calling our toll-free number: 1-800-323-0042.

Orders are processed within two (2) business days.

Shipping costs are determined by weight and distance and will be calculated and presented to you at the completion of your order.

We regret that we are unable to process international orders.


Returns (30-Day Money Back Guarantee)

We're sure you will find our Pemmican and MealPack bars both convenient and delicious. However, if for any reason you are not satisfied, return any unopened bars within 30 days after they arrive, and we will refund that portion of your order. Just return your unopened bars along with a copy of your receipt to Intermountain Trading Co., Ltd., P.O. Box 6157, Albany, CA 94706.


Privacy

Customer information is used to process orders only. We will not sell, rent, or make available in any way our customer information to any other parties, and we do not collect personally indentifiable information about our visitors.

This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

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