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Questions? Questions about pricing, shipping, returns, privacy, and security, are answered below. For more information about our products or our company (including our product FAQ), visit our website, or feel free to contact us: Intermountain Trading Co., Ltd. P.O. Box 6157 Albany, CA 94706 510-526-3623 800-323-0042 fax: 510-524-0372 Hours of Operation: Monday - Friday, 9am - 5 pm Pacific time customerservice@mealpack.com Secure Online Order Processing Our store is built using electronic commerce technology from Yahoo! All transaction information is encrypted and secure. You can read more about the security of using Yahoo! for online shopping here. We accept both VISA and MasterCard. Pricing Pricing is based on the quantity of your order and will be calculated automatically based on the total number of items ordered: Up to 10 bars = $ 1.29 per bar Up to 30 bars = $ 1.15 per bar Up to 50 bars = $ 1.10 per bar Up to 100 bars = $ 1.05 per bar Up to 150 bars = 95¢ per bar 150+ bars = 90¢ per bar 4-bar variety pack = $ 1.29 per bar 12-bar variety pack = $1.15 per bar 50-bar 2-flavor combo packs = $ 1.05 per bar Shipping We ship via UPS Ground* within the United States. Very small orders (under 2 lb.) can be shipped more economically by First Class Mail by calling our toll-free number: 1-800-323-0042. Orders are processed within two (2) business days. (Orders received after 5 p.m. Pacific time will begin processing the next business day.) Shipping costs are determined by weight and your UPS zone and will be calculated and presented to you at the completion of your order. We regret that we are unable to process international orders. *UPS Ground delivery is not available to zip codes with the following three-digit prefixes: 006-009, 090-099, 340, 962-969, 995-999. Returns (30-Day Money Back Guarantee) We're sure you will find our Pemmican and MealPack bars both convenient and delicious. However, if for any reason you are not satisfied, return any unopened bars within 30 days after they arrive, and we will refund that portion of your order. Just return your unopened bars along with a copy of your receipt to Intermountain Trading Co., Ltd., P.O. Box 6157, Albany, CA 94706. Privacy Customer information is used to process orders only. We will not sell, rent, or make available in any way our customer information to any other parties, and we do not collect personally indentifiable information about our visitors. This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information. back to top of page |